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Tel: (+44) 01923 716220

This vacancy has now expired, and is not accepting any new applications.

Infrastructure Engineer/Analyst - 2nd Line Support

Location: Newcastle upon Tyne, Tyne and Wear

Salary: £25000 - £35000 per annum

Job summary:

Job description:

Infrastructure Engineer/Analyst - 2nd Line Support



The IT infrastructure Support Analyst will be responsible for day to day monitoring of our client's Lan/Wan and server infrastructure as well as managing and owning the process of patching to the Lan/Wan and Server Infrastructure in accordance with policies and procedures that our client adheres to.

Knowledge and Skills:

* Knowledge and experience of system and network infrastructures such as LAN and WAN network technologies, server virtualisation, enterprise storage area network (SAN) and backup, enterprise performance and fault monitoring tools.
* Strong ability to diagnose server or network alerts, events or issues
* Understanding of common IT infrastructure technology and best practice


* Minimum 2 years of experience in a similar role, ideally 3-5 years
* ITIL certification - 'ITIL Foundation' minimum
* Network & Security qualifications
* Microsoft Server Qualifications
* Any additional IT certification or vendor certification is a plus


* 2+ years of experience working with data centre technology within a large corporate environment with an emphasis on Network and Service Operations Centres (NOC / SOC)
* Managing and supporting network and server infrastructures
* Use and configuration of patching technology and best practice (Including SCCM, WSUS)
* Use and configuration of monitoring technology and best practice (Including SolarWinds, LAN Sweeper)
* Working with ITIL methodology
* Experience in IT Service Desk environment with monitoring is a plus
* Involvement with Disaster Recovery plans and related technologies

If you are interested in this opportunity, please click 'apply' or get in touch with Rauiri Galashan at Harrington Boyd.

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*If you have not received a response within 5 working days, please assume your application has been unsuccessful. *

This vacancy has now expired, and is not accepting any new applications.

(+44) 01923 716220
1st Floor, Talbot House
17 Church Street
Herts, WD3 1DE

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